Free return shipping
No restocking fee
No final sale items
100% Payment Secure
Online Support
Returns accepted for 30 days
Free return shipping
No restocking fee
No final sale items
100% Payment Secure
Online Support
Returns accepted for 30 days
Delivery & Returns
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Processing Time:
- Orders will be processed within 1-2 business days from the date of purchase.
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Shipping Methods:
- We offer standard and expedited shipping options.
- Shipping carriers may include Pos Laju, J&T Express and Grab express.
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Shipping Costs:
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
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Estimated Delivery Time:
- Standard shipping: 1-7 days
- Expedited shipping: 1-7 days
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International Shipping:
- We offer international shipping with varying delivery times based on the destination.
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Order Tracking:
- Customers will receive a tracking number via email once the order has been shipped.
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Delays:
- In the event of unforeseen circumstances or delays, we will promptly communicate with customers to provide updates.
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Address Accuracy:
- Customers are responsible for providing accurate shipping information. Any additional shipping charges due to incorrect addresses will be the customer's responsibility.
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Customs and Duties (for international orders):
- Customers are responsible for any customs duties or taxes incurred.
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Lost or Stolen Packages:
- We are not responsible for lost or stolen packages. Please contact the shipping carrier for assistance.
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Returns Due to Non-Delivery:
- If a package is returned due to non-delivery, additional shipping charges may apply for reshipment.
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Contact Information:
- For any shipping-related inquiries, please contact our customer service at [email protected] or WhatsApp us at +60175238893.
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